This Privacy Policy explains what personal information jlber collects when you use our platform, how we use and protect that information, and what rights you have over your own data. We handle your information with the same care we apply to your funds.
Privacy at a Glance
The full policy is detailed below — but here's a plain-language overview of the six most important things to know about how jlber treats your information.
Identity data, contact details, payment information, device and usage data, and KYC documents. We collect only what we need to operate jlber securely and lawfully.
To verify your identity, process transactions, comply with PAGCOR-aligned AML obligations, deliver customer support, and — only with your consent — send relevant jlber promotions.
Only vetted third parties essential to jlber's operations: payment processors (GCash, PayMaya, banks), identity verification providers, and regulators when legally required. Never sold.
256-bit SSL encryption on all data in transit. AES-256 encryption for stored sensitive data. Role-based access controls. Regular security audits conducted on jlber's infrastructure.
Under the Philippine Data Privacy Act of 2012, jlber players have the right to access, correct, delete, and object to the processing of their personal data. All requests honored within 15 business days.
Account data is retained for the duration of your jlber account plus a minimum of five (5) years post-closure for compliance purposes. Anonymized analytics data may be retained indefinitely.
jlber ("jlber," "we," "our," or "us") is committed to protecting the privacy and personal data of every individual who registers and plays on the jlber platform. This Privacy Policy ("Policy") describes how jlber collects, uses, stores, shares, and otherwise processes personal data in connection with your use of the jlber website located at jlber.org, including all associated pages, features, games, and services offered under the jlber brand.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines ("NPC"). Where jlber processes data of players located in other jurisdictions, jlber will also observe applicable local data protection requirements.
By registering a jlber account or otherwise using the jlber platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not register an account or use the jlber platform.
For the purposes of the Philippine Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is jlber, which operates the platform available at jlber.org.
jlber has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection legislation. You may contact jlber's DPO at any time using the contact details set out in Section 16 of this Policy.
jlber collects personal data that falls into the following categories, depending on how you interact with the platform:
| Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (PhilSys, passport, UMID, driver's license, PRC ID) | Yes — for KYC |
| Contact Data | Email address, mobile number, residential address | Yes — for registration |
| Financial Data | GCash number, PayMaya number, bank account details (BPI, BDO, Metrobank), deposit and withdrawal history, wallet balance | Yes — for transactions |
| Gaming Activity Data | Game session logs, bet amounts, game outcomes, bonus utilization, win/loss records | Automatically collected |
| Technical Data | IP address, device type, operating system, browser version, session timestamps, cookie identifiers | Automatically collected |
| Communications Data | Records of live chat conversations, email correspondence, support ticket history with jlber's customer support team | When you contact us |
| Verification Documents | Scanned or photographed government IDs, selfies with ID (liveness checks), proof of address documents | Yes — for KYC/withdrawal |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact channel, promotional offer interaction history | Optional |
jlber may process certain categories of sensitive personal information as defined under the DPA, including government ID numbers and financial account details, where this is strictly necessary for identity verification, anti-money laundering compliance, or fraud prevention. Such data is processed under heightened security protocols and access controls.
jlber collects personal data through the following means:
jlber processes your personal data for the following specific, legitimate purposes:
Under the Philippine Data Privacy Act of 2012, jlber relies on the following legal bases to process your personal data:
jlber does not sell, rent, or trade your personal data. jlber shares your personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
jlber's primary data processing infrastructure is located in the Philippines. Where jlber engages third-party service providers that process data outside the Philippines — such as internationally-operated KYC verification platforms or game server infrastructure — jlber ensures that adequate protections are in place, including:
jlber retains your personal data for as long as necessary to fulfill the purposes outlined in this Policy, including satisfying any legal, accounting, or regulatory reporting obligations.
As a general rule, jlber applies the following retention periods:
Where retention beyond the above periods is required by a specific legal obligation, regulatory direction, or ongoing dispute, jlber will retain the relevant data until that obligation is fulfilled.
jlber implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
While jlber takes all reasonable precautions to safeguard your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your jlber login credentials and for notifying jlber immediately of any suspected unauthorized account access.
jlber uses cookies and similar tracking technologies on its platform to enable core functionality, analyze platform usage, and — with your consent — deliver relevant promotional content. The following types of cookies may be set when you visit jlber.org:
You may manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect your experience on the jlber platform.
Under the Philippine Data Privacy Act of 2012 and, where applicable, other data protection legislation, you have the following rights in relation to your personal data held by jlber:
Request a copy of the personal data jlber holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your jlber account.
Request deletion of your personal data, subject to jlber's legal retention obligations under AML and other applicable regulations.
Object to the processing of your personal data for direct marketing purposes or where jlber relies on legitimate interests as its legal basis.
Request a structured, machine-readable copy of personal data you have provided to jlber, where technically feasible.
Request that jlber restrict processing of your data in certain circumstances — for example, while you contest the accuracy of the data.
To exercise any of the above rights, please submit a request in writing to jlber's Data Protection Officer at the contact details provided in Section 16. jlber will respond to all verified data subject requests within fifteen (15) business days. jlber may request proof of identity before processing any data rights request to ensure we are not disclosing data to an unauthorized party.
The jlber platform is strictly intended for individuals aged twenty-one (21) years and above, in compliance with Philippine gaming regulations. jlber does not knowingly collect personal data from persons under the age of 21.
If jlber becomes aware that personal data has been collected from an individual under 21 years of age, jlber will take immediate steps to delete that information from its systems and permanently close the associated account. Any real-money balance on such an account will be handled in accordance with applicable Philippine law.
The jlber platform may, on occasion, reference or link to third-party services — such as payment provider portals or regulatory information pages. This Policy applies only to data collected and processed by jlber directly. jlber has no control over and accepts no responsibility for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.
jlber reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, jlber's data processing practices, or platform operations. When material changes are made, jlber will notify registered players via the email address associated with their account and will update the "Effective Date" at the top of this Policy.
Your continued use of the jlber platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using the jlber platform and contact support to close your account.
For any questions, concerns, or requests relating to this Privacy Policy or jlber's processing of your personal data, please contact jlber's Data Protection Officer through the following channels:
jlber will acknowledge all privacy-related correspondence within five (5) business days and will aim to fully resolve your request within fifteen (15) business days.
If you believe that jlber has processed your personal data in a manner that is inconsistent with the Philippine Data Privacy Act of 2012 or this Policy, and jlber has not adequately resolved your concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file an NPC complaint is available on the NPC's official website.
Your Data is Safe with jlber
Now that you understand how jlber handles your personal information, you can sign in and enjoy the full jlber experience — secure in the knowledge that your data is protected at every step.
21+ only. Real-money gambling. Please play within your means.